Insurance

Access to Care is a Core Value at Helio Health.

All persons seeking healthcare services at Helio Health, are assured that they will be served regardless of ability to pay. No one is refused service because of lack of financial means to pay. Helio Health will work with participants to provide free or discounted care to those who have no means, or limited means, to pay for their medical services (uninsured or underinsured).  Discounts for essential services are available based on income and household size.

Helio Health offers a Sliding Fee Discount Program to all who are unable to pay for their services. Helio Health will base program eligibility on a person’s ability to pay and will not discriminate on the basis of an individual’s race, color, sex, national origin, disability, religion, age, sexual orientation, or gender identity. The Federal Poverty Guidelines (FPG) are used in creating, and annually updating, the sliding fee schedule (SFS) to determine eligibility.  (See chart below for our current Sliding Fee Discount Rates.)

Additionally, if you do not have health insurance, but are eligible, our certified Patient Navigators can assist you with enrollment in an insurance plan that is right for you.

If you have any questions regarding Insurance, Fees, the Sliding Fee Discount Program or billing issues, please call us at (315)434-5151

Accepted Insurance Providers

At Helio Health, we work with a wide variety of insurance providers including government programs of Medicare and Medicaid.
A full list of the plans we accept at all of our locations can be found below.

Aetna

BCBSWNY

Beacon

CDPHP

Cigna

Excellus

Fidelis

Indian Health Services

Lifetime Benefit Solutions

Molina

MVP Health Care

Optum/UHC

Wellcare

New York State Medicaid

Medicare-Integrated Outpatient and Opioid Treatment Program

24 Hours

Need help now?

Call 315-471-1564

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